Chris Irby: Technical Writer, Editor & Content Operations Leader
I make complex technical and business information clear, accurate and useful. I also build the documentation, editorial standards and content systems that help organizations communicate more effectively.
Dallas–Fort Worth • Available for Remote Opportunities
By the Numbers
- 200+ writers and editors managed
- 15,000+ clients supported monthly
- 5 days to 1 turnaround reduction
- $90K–$100K estimated monthly savings
What I Do Best
Technical Communication
I create documentation that helps people understand systems, complete tasks and solve problems. My experience includes technical documentation, process documentation, rollout materials, reference guides, user manuals and knowledge base content.
Editorial Quality
I strengthen content by improving its logic, organization, accuracy and usability — not just its grammar. My editing emphasizes consistency, sound structure, careful research and a clear understanding of the audience.
Content Operations
I build the systems behind successful content organizations, including editorial workflows, documentation standards, contributor management, CMS improvements and quality assurance processes that help teams produce better content more consistently.
My background in digital publishing and SEO helps ensure content isn’t just well written — it can also be found by the people who need it.
Selected Work
Scaling Content for 15,000+ Clients
Managed more than 200 freelance writers and editors while supporting monthly content production for over 15,000 clients. Developed operational improvements that reduced turnaround time from five days to one and generated significant cost savings.
Technical Documentation for Software and Restaurant Systems
Produced technical documentation, rollout materials and process documentation that helped employees understand software systems and operational procedures across multiple organizations.
Making Specialized Information Accessible
Created and edited technical and editorial content across manufacturing, occupational safety, finance, hospitality, franchising, technology and professional services — translating specialized knowledge into information people could actually use.
A Little About Me
I earned a Bachelor of Arts in English with a concentration in Technical Writing and a minor in Computer Science before beginning my career in software systems, quality assurance and technical documentation.
That foundation eventually led into digital publishing, editorial leadership and content operations. The work evolved, but the central challenge did not. Whether I’m documenting software, editing a complex publication or improving the process behind a content program, I’m trying to make information easier to understand and easier to use.
When I’m away from the keyboard, I’m usually writing plays, mixing tiki cocktails or spending time with Steve and Peggy, the world’s two greatest dogs. I’m sure yours are lovely.
Let’s Talk
Need someone who can make sense of complicated information and communicate it clearly?
Whether the challenge involves documentation, editorial quality or the systems supporting a growing content team, I’d be glad to hear what you’re working on.
Chris Irby | Writer, Editor, Nerd 